At comercionline, we do not make physical shipments. All of our services and deliverables are provided digitally and remotely.
1. Delivery Method
Consulting services, sessions, diagnostics, and personalized materials are delivered through the following means:
- Video calls (Zoom, Google Meet, Loom, or other agreed platforms).
- Shared documents (Google Docs, Notion, PDF by email, or other collaborative systems).
- Access to work folders and materials through secure platforms.
2. Delivery Times
Delivery time frames for materials, strategies, or reports are communicated in advance and depend on the type of service purchased.
Generally, the first deliverable is provided within 5 business days after the initial diagnosis, provided that the client has supplied all required information.
3. Client Requirements
To begin work and deliver any materials, the client must:
- Complete the onboarding or diagnostic form.
- Provide the key information requested (account access, business data, etc.).
- Actively participate in the agreed sessions or processes.
Delivery times may be adjusted if there are delays in the client's collaboration.
4. Delivery Confirmation
We consider a deliverable delivered when:
- It has been sent by email or through the agreed platform.
- A live session has been held.
- Access to the final document or work folder has been shared.
5. Contact
For any questions or follow-up regarding your delivery, you can write to us at:
info@comercionline.com